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Returns Policy

We want you to be 100% happy with your purchase from us. If you change your mind on any full price or sale item purchased, you can return it to us within 10 days of receipt for domestic customers and receive store credit or exchange it for another item. If you wish like to return your item, please email us on: orders@calienteclothing.com.au

Returns will only be accepted when:

  • items are in their original condition
  • items are in their original packaging
  • tags remain attached to garments
  • proof of purchase is provided

When returning items for a size exchange or a different item, we will facilitate this where the stock is available. If we have sold out of the item you have requested we will contact you via email to inform you of this and that you could either pick another item or receive store credit.

Who pays for the cost of my return?

When returning items to us, you are responsible for the cost of the return and resend, you have to include a self-addressedpre-paidenvelope so we can post the new garment(s) to you. It is also your responsibility to ensure the goods reach our premises as we cannot be responsible until they reach us. We recommend using a tracked method of postage to ensure your return arrives to us safely.